Product Return Information - Europe
Please note: We have revised our logistics processes to accelerate shipments coming from DSI to you, and those shipments coming from you to DSI.
What Remains the Same
DSI Exchange and Product Investigation
For all Implant exchanges, please use the DSI Exchange form.
If you have opened a case with DSI in order to return a product, please include the Product Investigation Form provided by DSI Support. If any implants or transmitters did not perform properly, please contact Technical Support for a Product Investigation Form (DO NOT return them using the Exchange process).
Not sure if your return is an exchange or product investigation? Click Here
DSI's UPS Return Shipment Portal
Click the following link to access DSI's UPS Return Shipment Portal:
If you have not previously used this portal, please view this video tutorial (below), to simplify your first experience.
Please note that the new return address is as follows:
Data Sciences International Returns
119 14th St NW
St. Paul, MN 55112 U.S.A.
Fax: +49 (0)2065 8269300
If any implants or transmitters did not perform properly, please contact Technical Support for a product investigation form (DO NOT return them using the Exchange process).
Not sure if your return is an exchange or product investigation?